The Law of Solid Ground is the 6th of John Maxwell’s 21 Irrefutable Laws of Leadership. It states that “trust is the foundation of leadership.”
Trust touches every area of business. Research published by Harvard Business Review identified the following: Workers at companies where trust is high report:
- 106% greater energy in the office,
- 74% lower stress levels,
- 76% greater engagement,
- 50% more productivity,
- 40% less burnout, and
- 13% fewer sick days
than their peers at low-trust businesses.
We know without trust, you have nothing. Lao Tzu says it this way,
“He who does not trust enough will not be trusted.”
At Priority VA, we prioritize “Building a Team You Can Trust”. We know that without trust, the team (even a team of you + 1) will not feel empowered to create solutions for you and your business. Without trust as the foundation, you won’t be able to deliver the training your team needs or find traction in your new partnership.
“Without trust we don’t truly collaborate; we merely coordinate or, at best, cooperate. It is trust that transforms a group of people into a team.” – Stephen R. Covey, author of The 7 Habits of Highly Effective People
We know that building a team you can trust isn’t easy or intuitive. However, we know there is power in what we call the magic triangle.
The Magic Triangle = Trust + Training + Traction
When you work with Priority VA we create partnerships that hold space for all three sides of the triangle.
Our clients trust us enough to know that we will do our damndest to find the best possible fit using specific tools to assess their potential new Executive Assistant.
We screen candidates on all three parts of the mind Cognitive (thinking), Conative (acting), and Affective (feeling) using established and dependable technology – not gut feelings. Not hunches. Real science. (more on that later!)
Our clients trust that we know what they need, based on the proprietary systems we use to get to know them and their business; and because we’ve got over 66 years of combined experience in this space.
“The people when rightly and fully trusted will return the trust.”
– Abraham Lincoln
We ask our clients to commit to providing the training necessary – not on how to be an EA; your new team member is going to come in like a wrecking ball of knowledge on how to do their jobs – but on how to work with YOU, and your company.
You have been at your work for years. Maybe this is something you even dreamed of doing for a decade before you started your company. You built it from the ground up, with blood, sweat, and probably more than a few tears. You know your company well.
Your new team member needs to know your business nearly as well as you if they are going to be able to read your mind and be an extension of you. That institutional knowledge best comes from you directly.
Our various program offerings help our clients facilitate onboarding and training of their new Executive Assistant.
We ask our clients to commit to getting traction with their new hires through the 4 E’s.
Equipping them: Giving your Executive Assistant the tools they need to do the job.
Empowering them: Letting your EA do what THEY do best because that’s why you hired them!
Encouraging them: Treating them like a member of the team, not a cog in the wheel, sharing wins and challenges the way they need to hear it.
Engaging with them: Yes, this means meetings and you may hate them, you may want to cancel them, but they are a prerequisite for success.
We’ll close with another quote from Steven Covey,
“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”
Are you ready to create trust, training, and traction in your business? Apply for a Free Strategy Call with a Certified Momentum MethodTM Strategist today.
If you’re interested in learning about what an Executive Assistant can do for your business, schedule a strategy call with us.
Our virtual team experts will help you determine how your business can benefit from our Priority Executive Assistants.